User Research Synthesis: Mobile App
This document synthesizes findings from 15 user interviews conducted in May 2024 regarding our new mobile application prototype.
1. Key Findings
- Users find the onboarding process intuitive and quick.
- The core feature, "Instant Sync," was highly praised for its speed and reliability.
- Several users expressed confusion about the "Project Spaces" feature, indicating a need for better in-app guidance or a UI redesign.
- A strong demand for an offline mode was a recurring theme.
2. Persona Analysis
Our primary user persona, "Busy Professional," values efficiency and seamless integration with their existing workflow. The app generally meets their needs, but the lack of offline functionality is a significant pain point.
3. Actionable Recommendations
- Priority 1: Develop and implement a robust offline mode for the mobile app.
- Priority 2: Redesign the "Project Spaces" feature tour or UI to improve clarity.
- Priority 3: Add more granular notification controls.